Privacy Policy

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Privacy Policy

This privacy policy outlines the practices of BioGlowClean, owned by SASU BioGlowClean, Manotick, Ontario, Canada, K4M0B5, email: contact@bioglowclean.com, regarding the collection, use, and disclosure of your information when you use our website (BioGlowClean). By accessing or using our site, you agree to the collection, use, and disclosure of your information in accordance with this policy. If you do not agree, please do not use the site.

1. Information We Collect

We may collect the following personal information when you interact with our website:

First Name
Last Name
Email Address
Phone Number
Postal Code

2. Retention of Your Information

Personal information of users who are not clients and remain inactive will be retained for a maximum of three years from the last interaction. If the information is collected based on your prior consent, it will be deleted upon withdrawal of your consent before the end of this period.

The personal information of BioGlowClean customers will be retained for as long as necessary to fulfill the intended purposes. In the case of a contract, data may be retained for up to 10 years to comply with legal obligations, including those related to the ten-year warranty.

3. Your Rights

In accordance with applicable data protection laws (such as the Personal Information Protection and Electronic Documents Act (PIPEDA)), you have the right to request access, rectification, or deletion of your data, as well as to restrict its processing. You can also request the transfer of your data to another organization or withdraw your consent to its processing.

To exercise these rights, contact us at contact@bioglowclean.com. We will process your request in compliance with applicable laws. However, withdrawing your consent may limit your access to certain services.

4. Cookies

The BioGlowClean website uses cookies to enhance the user experience and for traffic analysis purposes. You can configure your browser to refuse cookies, but this may affect your browsing experience and certain functionalities of the site.

For more information about our use of cookies and your choices, please refer to our [Cookie Policy](link to cookie policy).

5. Security

We implement reasonable security measures to protect your personal information from loss, misuse, or unauthorized modification. However, given the inherent risks associated with the internet, we cannot guarantee absolute security. You use our services at your own risk.

6. Third-Party Links

Our site may contain links to third-party websites that are not operated by BioGlowClean. This privacy policy does not cover the privacy practices of these third parties. We encourage you to review the privacy policies of these sites before providing them with your information.